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Broadbrand contract end?

dorme
Newbie
Posts: 5
Registered: ‎11-09-2007

Broadbrand contract end?

can anyone tell me how i find out when my broadband contract is up? i think i signed up for the 12 month with free box deal, but cant remeber? i need to cancel as i am selling my flat and moving back home.
Thanks
5 REPLIES 5
maranello
Pro
Posts: 1,267
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Re: Broadbrand contract end?


You could look in the 'My Questions' section of the Member centre. Select 'Closed Questions', somewhere near the bottom will be a service notice which tells you when your broadband was activated.
Aternatively the 'Account Transactions' under Account Details will tell you when payments were made. The first payment will be your initial subscription plus p&p for the router, the next one will be one month from your activation date.
My other car isn't a Ferrari
dorme
Newbie
Posts: 5
Registered: ‎11-09-2007

Re: Broadbrand contract end?

cheers, ill give that a shot!  Smiley
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Broadbrand contract end?

Hey Dorme,
From what I can tell (and I've looked through your last 12 months of tickets), you weren't on an annual contract, so you would just need to give 30 days notice, which you've done by raising a ticket.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Broadbrand contract end?

What about the free box if he wants to avoid paying for that?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Broadbrand contract end?

Nothing I can see within the last year.