Broadband working but speed very low.
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Broadband working but speed very low.
03-06-2015 10:42 AM
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Re: Broadband working but speed very low.
03-06-2015 12:05 PM
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Re: Broadband working but speed very low.
03-06-2015 11:34 PM
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I see that you are back with issues again. It's only a couple of months since you last had problems - for the benefit of CRT see here - http://community.plus.net/forum/index.php/topic,138210.msg1215808.html#msg1215808
It is more useful if you can keep the issues on one thread please, I see that you opened another thread as well a day or two back. I'll ask the mods to merge them.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Broadband working but speed very low.
03-06-2015 11:59 PM
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Re: Broadband working but speed very low.
04-06-2015 10:11 PM
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Quote from: maryf I reported this yesterday and I am connected now but my download speed has gone from almost 15 mbps to 2.25 mbps but my upload has stayed the same at 1.05 mbps. I have had this reset before so could it be reset again. Thanks
Seem to have similar problem only getting 1 download but nearly 2 upload.
Re: Broadband working but speed very low.
04-06-2015 10:20 PM
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Re: Broadband working but speed very low.
04-06-2015 10:53 PM
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dick:quote
Re: Broadband working but speed very low.
04-06-2015 11:15 PM
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Re: Broadband working but speed very low.
05-06-2015 10:14 AM
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locked in favour of existing thread https://community.plus.net/forum/index.php/topic,139997.0.html
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