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Broadband usage

PGRGrandad
Grafter
Posts: 49
Registered: ‎21-05-2008

Broadband usage

Hi, my broadband usage was supposed to reset on the 28th August, but it is telling me Im new or haven't used anything yet, both clearly wrong, can someone sort this for me please.
It actually stopped working a few days before the 28th and I thought it would reset normally on the 28th, but it hasn't.
The same thing happened months ago and it didn't reset until the next months reset came around.
Thanks Pete
3 REPLIES
DanHodby
Grafter
Posts: 248
Registered: ‎23-10-2013

Re: Broadband usage

Hi Pete, I'm taking a look into this for you now.
Dan
DanHodby
Grafter
Posts: 248
Registered: ‎23-10-2013

Re: Broadband usage

I *think* I've fixed it......
If you can check and let me know.
PGRGrandad
Grafter
Posts: 49
Registered: ‎21-05-2008

Re: Broadband usage

Hi Dan
Apologies for the long delay in answering, I was busy all day Wednesday and most of today, but, many thanks for your intervention and indeed the problem has been fixed, excellent work by your good self.
Thanks again  Pete  Smiley