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Broadband suddenly blocked

kitkat
Grafter
Posts: 53
Registered: ‎14-05-2012

Broadband suddenly blocked

I was on my tablet at the time, when suddenly a notice came up that plus net was not in range and  and I could not get on any website. Then a notice came on screen "Technicolor Gateway- login. I ignored it checked if I was back on plusnet  and I was. but still could not get on any website. I then logged on using my computer with no problem.
I don't know if it is my imagination or a bit paranoid but the homepage seemed a bit different. More than likely  I am paranoid . Has anyone had the same problem? Sad
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Broadband suddenly blocked

Hi kitkat,
From looking at your connection logs, it appears that you were affected by http://usertools.plus.net/status/archive/1400157719.htm
Hopefully everything should be returning back to normal now. Really sorry that this caused you a problem.
Chris Pettitt
Cloud Environments Engineer
kitkat
Grafter
Posts: 53
Registered: ‎14-05-2012

Re: Broadband suddenly blocked

Thanks Chris, everything seems to be O.K. now Smiley