Broadband still not active, even though I was told 5/07/14

[#1]

I got a text from plusnet saying my broadband was due to become active before midnight on the 5th of July, and that they'd text me when it was ready to use.
But I haven't heard anything still and I've even plugged in the router just incase they'd forgotten to text, but if doesn't work.
Why hasn't my broadband become active yet, even though I was told it would yesterday?
Thank you 

[#2]

Unless you ring them you probably wont get a answer here until tomorrow morning, as the forums guys dont work weekends.

[#3]

You might also want to check the tickets in the Member Centre to make sure there hasn't been an issue with your activation.

[#4]

Thank you for the replies.
I'll check the tickets and if they're fine, I'll ring them about it.

[#5]

I've just responded to your ticket - really sorry for the delay!