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Broadband still not active, even though I was told 5/07/14
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Broadband still not active, even though I was told 5/07/14
06-07-2014 3:51 PM
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I got a text from plusnet saying my broadband was due to become active before midnight on the 5th of July, and that they'd text me when it was ready to use.
But I haven't heard anything still and I've even plugged in the router just incase they'd forgotten to text, but if doesn't work.
Why hasn't my broadband become active yet, even though I was told it would yesterday?
Thank you
But I haven't heard anything still and I've even plugged in the router just incase they'd forgotten to text, but if doesn't work.
Why hasn't my broadband become active yet, even though I was told it would yesterday?
Thank you
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Re: Broadband still not active, even though I was told 5/07/14
06-07-2014 4:42 PM
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Unless you ring them you probably wont get a answer here until tomorrow morning, as the forums guys dont work weekends.
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Re: Broadband still not active, even though I was told 5/07/14
06-07-2014 4:58 PM
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You might also want to check the tickets in the Member Centre to make sure there hasn't been an issue with your activation.
Message 3 of 5
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Re: Broadband still not active, even though I was told 5/07/14
06-07-2014 5:09 PM
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Thank you for the replies.
I'll check the tickets and if they're fine, I'll ring them about it.
I'll check the tickets and if they're fine, I'll ring them about it.
Message 4 of 5
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Re: Broadband still not active, even though I was told 5/07/14
07-07-2014 10:36 AM
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I've just responded to your ticket - really sorry for the delay!
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