Broadband spped unstable
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Broadband spped unstable
Broadband spped unstable
11-02-2011 10:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am having trouble with my broadband sometimes the speed is 1420kbps , but recently its been dropping to 128kbps mostly in the evenings and first thing in the morning.
I am currently on the 60GB bandwidth package so I cant understand why this is happening.
Regards
Michael
Re: Broadband spped unstable
11-02-2011 10:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
WAN PPPoA 426504 423003 0 10888 15176 00:54:39
LAN 10M/100M 35485 34132 0 1408 1038 00:55:13
WLAN 11M/54M 397733 402093 0 16833 11876 00:55:05
ADSL Link Downstream Upstream
Connection Speed 2016 kbps 448 kbps
Line Attenuation 59.0 db 30.5 db
Noise Margin 9.4 db 12.0 db
Re: Broadband spped unstable
11-02-2011 11:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Broadband spped unstable
11-02-2011 11:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have no extensions plugged in, my son lives a couple of hundred yards away and he's complaining about the same fault he is also on the 60 gb package.
So I am thinking the fault must be on the line.
Regards
Michael
Re: Broadband spped unstable
11-02-2011 11:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Broadband spped unstable
11-02-2011 2:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am not suffering from dropouts , but sometimes the internet is that slow I just leave it and when I do a spped check it shows 128kbps,
There doing work on the lines at the minute installing fibre optic cabinets maybe that is causing some problems.
Regards
Michael
Re: Broadband spped unstable
11-02-2011 10:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To be honest mate ,I would sit tight if they're installing FTTC or FTTH in your street and if you wanted, upgrade or change isp to take advantage of the technology , I've got to wait till December 2011 , wish I was in your shoes
Re: Broadband spped unstable
11-02-2011 11:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am michaels son and I live less than half a mile away , my internet at this time of night is nearly unusable I have reset the router but its still terrible.
They installed new boxes a few mile away about two months ago I thought it would have been up and running by now.
Heres my router stats and speed test results.
System Up Time 01:30:14
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 15814 17396 0 481 1573 01:27:09
LAN 10M/100M 12020 10792 0 1004 270 01:30:10
WLAN 11M/54M 5451 5906 0 579 249 01:30:00
ADSL Link Downstream Upstream
Connection Speed 224 kbps 64 kbps
Line Attenuation 46 db 13.5 db
Noise Margin 9 db 3 db
Download speed: 104Kbps Upload speed: 45Kbps IP: xxxxxxxxx ISP: PlusNet Technologies Ltd
Regards
Chris
Re: Broadband spped unstable
12-02-2011 1:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
First thing is to establish whether the problem is internal to your property or external. This page gives details of internal checks. It might be helpful to mention that using the BT Availability checker to get an idea of your line's capabilities could give misleading results. That tends to report what you've got now if there is an existing connection - and that is rubbish. You should expect to see connection speeds around 5000kbps.
When checking the effects of any changes, please check sync/connection speeds and don't bother with speed tests. It can be several days before any improvement shows through with those.
David
Re: Broadband spped unstable
12-02-2011 11:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I was doing the checks in my home and phone my mobile phone to check the line and a completely different telephone number was coming up on my mobile phone.
I tried it twice and it was the same thing. No wonder somebody who tried ringing me the other day said some stranger answered the phone.
I think there must be water in a box after all the heavy rain everything was ok before the wet weather arrived.
Re: Broadband spped unstable
12-02-2011 11:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I will have to get this sorted who is the best people to get onto BT or Plusnet ?
My broadband and phone line are with plusnet
Re: Broadband spped unstable
12-02-2011 12:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Broadband spped unstable
14-02-2011 12:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've asked one of our faults guys to check for the latest on this for you.
Jojo
Re: Broadband spped unstable
14-02-2011 12:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your profile has now lifted to 2000k so you should be seeing that at your end now.
Jojo
Re: Broadband spped unstable
14-02-2011 1:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Apparently the work is scheduled for tomorrow and with this type of fault we expect the engineer to resolve this externally rather than have to visit your property.
Jojo
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Broadband spped unstable