Broadband speed

[#1]

Hello there
I've been with plus net almost a year and for the last 3 or 4 days the internet has been really slow!, i tried everything from the post before and all im getting is 0.24 mb/s download... surly that cant be right! i was recommended plus net by my uncle but as it stands im off in april when i can because im struggling to cope with the average low speeds over the last year =/

[#2]

Hi there,
It looks like a period of disconnections has caused the line profile to be lowered. I can see things have been fairly stable since so I've submitted an SNR reset which should hopefully lead to some improvement within the next few hours.
Adam

[#3]

Hi there,
Firstly welcome to our community forums,
I've had a look over your connection and can see it has slowly decreased since the 4th February(I've attached a file which shows this), has anything changed internally, anything new devices added? I'd suggest connecting into your <a href="http://www.plus.net/support/broadband/master-socket-guide.shtml#whatsTest">test socket</a> if possible and see if notice any difference.
Let me know how you get on.

Adam's on the case for you

[#4]

nice one thank you very much, yes, i did know that might be the case thank you!