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Broadband speed

Topcy
Dabbler
Posts: 22
Registered: 11-08-2015

Broadband speed

Can you tell me why my broad band speed has crashed to snailpace.  Trying to speak to somebody on the phone!!!!!! Crazy
5 REPLIES
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: Broadband speed

impossible to say without some more specific information about your connection and setup.
Superuser
Superuser
Posts: 12,534
Thanks: 3,825
Fixes: 25
Registered: 22-08-2007

Re: Broadband speed

Please take a look at the speed issues thread (link below) and post back ALL of the information it requests.
Plusnet Help Team
Plusnet Help Team
Posts: 5,601
Thanks: 530
Fixes: 203
Registered: 01-01-2012

Re: Broadband speed

I can see you've spoke with our technical team who have reset your line.
Let us know how you get on.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Topcy
Dabbler
Posts: 22
Registered: 11-08-2015

Re: Broadband speed

It went up to 6.86mb but then went down to 2.72mb it is now 5.09mb.  Up to yesterday I was getting minimum of 6.95 so can you do something to make it the same speed as I had before this morning..  Thanks
Superuser
Superuser
Posts: 12,534
Thanks: 3,825
Fixes: 25
Registered: 22-08-2007

Re: Broadband speed

Quote from: Townman
Please take a look at the speed issues thread (link below) and post back ALL of the information it requests.