Broadband speed
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- Re: Broadband speed
Broadband speed
21-12-2012 5:40 PM
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Re: Broadband speed
21-12-2012 5:51 PM
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Re: Broadband speed
22-12-2012 11:28 AM
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Also, it is saying my upstream profile is 0.83mbps. I don't know what the Plusnet one is, but the upload speed recorded was 0.43 on the BT test.
Re: Broadband speed
22-12-2012 11:29 AM
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Regarding downstream I suggest raising a ticket under Broadband Speed https://www.plus.net/wizard/?p=wizard&page=22883&wizard_id=38
Re: Broadband speed
22-12-2012 11:47 AM
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Re: Broadband speed
22-12-2012 6:10 PM
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Re: Broadband speed
23-12-2012 11:30 AM
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Yesterday evening I lost the connection for 45 minutes, the dsl light was flashing. When it came back, my speed was 4500 kbps down and 755kbps up. At the moment, the SNM is 6.0 up, and only 1.3 down.
Any ideas what could have caused this? I have already reported a fault.
Re: Broadband speed
23-12-2012 11:48 AM
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Re: Broadband speed
23-12-2012 4:41 PM
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Re: Broadband speed
23-12-2012 4:56 PM
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Downstream output power being reported as 0.0dBw is generally a router reporting problem simply meaning it is the maximum possible value, not something to be concerned about, but…
Plusnet departments should be available as normal tomorrow. Customer Services will be on the phones on Tuesday and Wednesday.
Re: Broadband speed
23-12-2012 8:04 PM
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Re: Broadband speed
23-12-2012 11:18 PM
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That problem is probably also responsible for the low throughput for the 755kbps. Lots of noise and lost packets would be my guess.
Please can you post the sync speeds down and up plus the attenuations and noise margins to go with them
Ideally - the error stats and uptime.
Re: Broadband speed
23-12-2012 11:25 PM
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So my estimate of 7.7Mbps in your other thread, (I've only just found this one), was pretty close. My actual calculation was 7777kbps.
Quote from: will2012 ... my router normally connected at around 7775kbps down, and 755kbps up.
Re: Broadband speed
24-12-2012 12:17 AM
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The uptime is 4 hours, 40 minutes and 10 seconds.
The Errored seconds, and severe errored seconds didn't reset when the internet disconnected. They were reset 8 hours and 21 minutes ago, when the router was turned off.
According to Routerstats, the internet has disconnected 5 times since 5:45pm. All down to SNM dropping to zero. When it connected at 3040kbps, it disconnected when it got to about 0.1db, but then reconnected at the same rate, with an SNM of 2db. It is of course plugged into the test socket, and I have tried three filters, two of which were unopened.
I have also attached a .jpg of the BT speed test screen once it had completed, for your information. As far as the difference in line profile is concerned, the reply I got from Plusnet technical support when I raised a ticket with them was that my router was at fault for it not being updated as it was providing their systems with misleading information. I'm afraid I don't know enough about how things work to know whether that is correct or not.
Downstream:
Noise Margin: 2.0 dB
Connection Rate: 3070 Kbps
Line Attenuation: 48.0 dB
Power: 0.0 dBm
Max Rate: 8668 Kbps
SuperFrames: 976721
SF (CRC) Errors: 18
Reed Solomon: 879049480
RS Corrected: 25973751
RS Un-Corrected: 1072
HEC: 13
Errored Seconds: 1649
Severe ES: 436
Interleave Depth: 416
Bitswaps: 2620
Upstream:
Noise Margin: 5.8 dB
Connection Rate: 770 Kbps
Line Attenuation: 25.8 dB
Power: 12.9 dBm
Max Rate: 772 Kbps
SuperFrames: 863107
SF (CRC) Errors: 10
Reed Solomon: 2119979
RS Corrected: 45
RS Un-Corrected: 0
HEC: 9
Errored Seconds: 18
Severe ES: 0
Interleave Depth: 2
Bitswaps: 0
Re: Broadband speed
24-12-2012 12:27 AM
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