Broadband speed very low.
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Broadband speed very low.
27-07-2019 6:23 PM
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Could someone please check my line , as my upload speed is about 3 meg.
Re: Broadband speed very low.
27-07-2019 8:15 PM
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Check capability of your line by using the BT Wholesale link.
Re: Broadband speed very low.
27-07-2019 8:20 PM
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Did speed test , download speed 5.1 (not good enough)
Re: Broadband speed very low.
28-07-2019 4:41 PM
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Hi @Squib,
I'm sorry that your speed is poor and for any inconvenience that this is causing you.
I can see that you have now discussed this with an advisor and an external fault has been found when the line was tested. This has been raised to our suppliers for further investigation and their estimated response time is by the 31st of July. Our faults team will be in touch once we've received an update from our suppliers.
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- could someone please make a concerted effort to get this resolved.
- Had a visit from Openreach engineer this morning
- I have probably had 6 months proper service in 6 years
- no fault found with line but broadband speed quite low (5meg) changed fibre port speed goes up to 22 meg
- then after 2 hours speed reverts to 5meg
- this has been the repeat of my problem for the last 6 years
- usual situation
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