Broadband speed is very slow, and drops out regularly
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Broadband speed is very slow, and drops out regularly
21-01-2017 9:27 PM
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My unlimited fibre package has got really slow recently, and regularly drops out, only working again if I restart the router. Anyone else having problems? The router is 3.5 years old.
Re: Broadband speed is very slow, and drops out regularly
22-01-2017 9:58 AM
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What hub do you have at the moment?
Re: Broadband speed is very slow, and drops out regularly
22-01-2017 7:46 PM
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Re: Broadband speed is very slow, and drops out regularly
22-01-2017 8:01 PM
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Ah sorry, do you know what product you are on? Unlimited Fibre or Unlimited Fibre extra?
If you are on old boxes not sure how good your wifi is? The new Hub One is a combines openreach box and router so you can save some wires and power points, along with much stronger wifi.
Not sure if it will solve the drop outs but if you look in your router logs does it give any messages on the "WAN" port that show disconnections?
When it drops out does the Openreach box flash its DDSL light or does that stay on solid? That will help determine if the Openreachbox/line is the problem or if the current Hub is dropping things out (the light should be on solid)
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