Broadband speed has reduced by 50%

[#1]

Good Morning.

My broadband speed has dropped by 50% over the pass two days.

Below are my router stats.

Line Status:Connected

DSL Modulation Type:ADSL_2plus

Annex Type:Annex A/L

	Upstream	Downstream
Current Rate (Kbps)	712	2739
Max Rate (Kbps)	944	2544
SNR Margin (dB)	4.6	2.1
Line Attenuation (dB)	31.2	50
Errors (Pkts)	0	0

Has there been a profile change on my account?  I have been achieving a constant 6Mb connection over the past 12 months.

Thanks

[#2]

Our tests are shown what's known as a 'High Resistance' fault.

Have you gone through all the steps here?

[#3]

Hi Matthew

The modem is plugged into the master socket has been re-booted, the microfilter has been changed but I see no change in the connection speed.  We have had no problems since we have been with Plusnet and have had quite a stable 5-6Mb connection speed for the past 36 months while we have been at the property.

Thanks

Mark

[#4]

In that case I'd recommend raising this at https://faults.plus.net