cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband speed gets slower every year

Telegraphhill
Dabbler
Posts: 10
Registered: ‎08-03-2017

Broadband speed gets slower every year

Hello guys,

I have been a customer from Plusnet in the past and I was very impressed with the service. Unfortunately I changed to Vadafone 2 years ago. My problem is the guaranteed minimum speed. I do live in a rural area with 2 miles of copper to the exchange. When I moved into the property 5 yrs ago I had download speeds of aprox 6Mbit/sec. Now The guaranteed minimum speed (when I want to move to other provides like Plusnet) is just under 2Mbit/sec. My Telephone line itself is crackle free. How can that happen? Is it just because the old copper is getting slower every year or is it a topic of the exchange itself?

 

Cheers,

Oli

9 REPLIES 9
jab1
Legend
Posts: 15,138
Thanks: 4,723
Fixes: 220
Registered: ‎24-02-2012

Re: Broadband speed gets slower every year

@Telegraphhill What speed are you getting at the moment? It seems the 'guaranteed' is intentionally lowered - especially on ADSL - on a regular basis to save BT from embarrassment and work, but it should not change much from your current speed if you are merely changing ISPs.

John
Telegraphhill
Dabbler
Posts: 10
Registered: ‎08-03-2017

Re: Broadband speed gets slower every year

Hi John,

I do have 2.1Mbit/sec down from 6Mbit/sec 2 years ago. I see the point to lower the exceptions on speed because on BT call outs. Especially on that kind of long line copper line from the exchange. But that fact makes it useless to keep the line and switch totally on Tethering with a mobile provider or Airband.

jab1
Legend
Posts: 15,138
Thanks: 4,723
Fixes: 220
Registered: ‎24-02-2012

Re: Broadband speed gets slower every year

I had over two miles of copper from my local exchange (until I switched to FTTC earlier this year) and got a connection speed of c.8.5Mb/s with a slightly dodgy line - can you post the results from BT Broadband - obscuring your phone number?

John
Baldrick1
Moderator
Moderator
Posts: 10,888
Thanks: 4,811
Fixes: 391
Registered: ‎30-06-2016

Re: Broadband speed gets slower every year

@Telegraphhill 

Have you considered whether you can get an upgrade through the universal service scheme? See. https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/broadband-uso-need-to-kno...
Alternatively if you have good mobile reception  then get a MiFi unit and go mobile. If you shop around you can get up to unlimited data download for not much more than using a landline based service.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Telegraphhill
Dabbler
Posts: 10
Registered: ‎08-03-2017

Re: Broadband speed gets slower every year

Here are the results:

BT Line checker1.jpg

Telegraphhill
Dabbler
Posts: 10
Registered: ‎08-03-2017

Re: Broadband speed gets slower every year

I struggle to find a MiFi provider providing or routing VOIP as we are using it for one voip Number.

Cheers,

Oli

jab1
Legend
Posts: 15,138
Thanks: 4,723
Fixes: 220
Registered: ‎24-02-2012

Re: Broadband speed gets slower every year

@Telegraphhill Looking at that table, I'm surprised you get anything. What do your neighbours use?

John
Telegraphhill
Dabbler
Posts: 10
Registered: ‎08-03-2017

Re: Broadband speed gets slower every year

@Telegraphhill Looking at that table, I'm surprised you get anything. What do your neighbours use?

 

I guess they sent Bits out via sheep 🙂 Sorry, I do not know. We are quite on our own here.

 

BTW The right to have fast broadband was replied by BT with 4G Home Broadband for a price I could nearly have a skylink connection 🙂

Thanks for all the comments, a great Team here!

jab1
Legend
Posts: 15,138
Thanks: 4,723
Fixes: 220
Registered: ‎24-02-2012

Re: Broadband speed gets slower every year

Sorry about that. I can't think of a way round this, but maybe @Baldrick1 has more idea - he is more knowledgable on the subject.

John