cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband slower and slower

Darrenj
Newbie
Posts: 2
Registered: 15-09-2017

Broadband slower and slower

Anyone else getting really poor performance in the evening. Really slower aftet 5pm (not great before). Just tested and results of download .89mb upload .12mb and latency 405ms
Any ideas?
4 REPLIES
hexa
Grafter
Posts: 39
Thanks: 1
Fixes: 1
Registered: 10-11-2016

Re: Broadband slower and slower

yeah my speed is usually just over 1MBS right now it's down to a very noticable 400KBs... what is going on

Plusnet Help Team
Plusnet Help Team
Posts: 3,999
Thanks: 844
Fixes: 207
Registered: 21-04-2017

Re: Broadband slower and slower

Hi there @Darrenj and @hexa

 

Our tests aren't detecting any issues.

Are you testing using a wired or wireless connection?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Darrenj
Newbie
Posts: 2
Registered: 15-09-2017

Re: Broadband slower and slower

Hi Gandalf. Im using a wireless connection however at the time, a wired connection gave no greater speed. The issue does seem to be fixed however I do get regular intermittent very slow period of between 1-2 hours, this occassion was the whole night however.

Thanks
Plusnet Help Team
Plusnet Help Team
Posts: 3,999
Thanks: 844
Fixes: 207
Registered: 21-04-2017

Re: Broadband slower and slower

Thanks for the info

When you're getting slow speeds again, can you run a BT speedtest for me please at http://www.speedtest.btwholesale.com using a wired connection. Once you have the result, please complete the further diagnostics.

 

Cheers

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team