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Broadband question

St3althM4ster
Grafter
Posts: 57
Registered: ‎01-02-2013

Broadband question

Hi all my broadband activation date is 22nd but just noticed my dsl light is on, (as well as my birthday today) thanks for plusnet for turning it on early, i was wondering can i actually use it yet?
18 REPLIES
Moderator
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Registered: ‎14-04-2007

Re: Broadband question

Happy birthday St3althM4ster Smiley
One of the DC guys may check your line and enable your account early if all the back end stuff is complete.

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)

St3althM4ster
Grafter
Posts: 57
Registered: ‎01-02-2013

Re: Broadband question

Okie thanks, ill just have to wait then
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
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Registered: ‎13-07-2012

Re: Broadband question

Hi,
Firstly happy birthday Smiley It's not showing as complete yet but seen as though it's your birthday I''ll make sure I keep checking on it so as soon as it show complete on our suppliers systems I'll get that activated for you.
St3althM4ster
Grafter
Posts: 57
Registered: ‎01-02-2013

Re: Broadband question

Cheers Chris
St3althM4ster
Grafter
Posts: 57
Registered: ‎01-02-2013

Re: Broadband question

Any update yet?
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Broadband question

It's still not completed yet, as soon as it is I'll let you know.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Broadband question

It's still not completed, I'll get this checked on later today.
St3althM4ster
Grafter
Posts: 57
Registered: ‎01-02-2013

Re: Broadband question

Okie thanks
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Broadband question

It's completed for you now so I've manually activated your account Smiley
Let me know how you get on.
St3althM4ster
Grafter
Posts: 57
Registered: ‎01-02-2013

Re: Broadband question

Yep its working now  Cheesy, also is it possible to have more upload?
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Broadband question

I must be feeling generous, 2 presents for one birthday  Grin
Your upload speeds will be uncapped as of tomorrow.
St3althM4ster
Grafter
Posts: 57
Registered: ‎01-02-2013

Re: Broadband question

Excellent thanks Smiley
St3althM4ster
Grafter
Posts: 57
Registered: ‎01-02-2013

Re: Broadband question

Chris is it possible to have interleaving turned off on my connection too if its on?
Community Veteran
Posts: 26,746
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Registered: ‎10-04-2007

Re: Broadband question

Have a look in the detailed stats reported by your router if there are no FEC errors, but there are other errors, interleaving is off.
jelv (a.k.a Spoon Whittler)
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