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Broadband phone service
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Broadband phone service
03-08-2007 9:45 AM
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Since the aborted upgrade of the broadband phone service yesterday my phone service has been broken.
It was working fine up till then (Ticket 22503392).
I'm told you are working on getting the upgrade sorted but I don't think that this will fix my problem?
It was working fine up till then (Ticket 22503392).
I'm told you are working on getting the upgrade sorted but I don't think that this will fix my problem?
Message 1 of 4
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Re: Broadband phone service
03-08-2007 2:41 PM
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Hi there,
The maintenance certainly shouldn't have broken the service, as the changes were rolled back entirely.
I can see our networks team have responded to your ticket, are you still having problems?
The maintenance certainly shouldn't have broken the service, as the changes were rolled back entirely.
I can see our networks team have responded to your ticket, are you still having problems?
Message 2 of 4
(710 Views)
Re: Broadband phone service
03-08-2007 4:00 PM
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Yes still having probs.
I have replied with more info to CS.
Outgoing calls still broken.
Have restored factory defaults to phone adaptor and reconfigured just in case.
Symptoms still the same though.
At a loss as to what is wrong as these settings worked pefectly before
Paul
I have replied with more info to CS.
Outgoing calls still broken.
Have restored factory defaults to phone adaptor and reconfigured just in case.
Symptoms still the same though.
At a loss as to what is wrong as these settings worked pefectly before
Paul
Message 3 of 4
(710 Views)
Re: Broadband phone service
03-08-2007 4:09 PM
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The server probably need a reboot as I also not able to make outgoing calls. The normal problem of timeouts. Why not fit a time switch to the server so that it reboots everyday?
Message 4 of 4
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