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Broadband order tracker?

reece251
Grafter
Posts: 154
Registered: 19-03-2013

Broadband order tracker?

Why is my order still on the checking details stage of the order tracker?
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Broadband order tracker?

Hi,
We're just waiting on the completion on your Telephone Order, once that's sorted we can get moved on with your broadband. It's all in hand and we will be in touch once that has completed. You should receive a text message.
I can understand that you are worried as you have read other posts about problems that they have had, however, as it stands it is very much in hand and I want to assure you that we'll do everything we can to ensure that this goes through smoothly.
Chris Pettitt
Cloud Environments Engineer
reece251
Grafter
Posts: 154
Registered: 19-03-2013

Re: Broadband order tracker?

Haha thanks Chris I'm going to shut up about it now and trust the plus net gods that they will complete it on time