Broadband not working
Hi, I reported an issue with our broadband on Saturday and I was told that they identified an issue and an engineer would be sent out on the same day. Since then I’ve had no response, I called on Sunday and they advised me that there’s no update. So I’m not entirely sure what is happening and when this will be fixed, everytime I call I just get a response of no update
Re: Broadband not working
I'm really sorry for how long it's taken to get back to you. We've been quite busy recently so it's taking longer than we'd like to reply.
I can't find any accounts with the details on your forum profile. Can you drop me a PM with your full address and postcode so I can try and locate the account that way?