cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband not working

Scott69
Newbie
Posts: 1
Registered: ‎19-05-2022

Broadband not working

I have an orange light flashing on my router and a red light flashing on my router, ive checked all the cables and connections and switched it off for a while but it still isnt working, please help
2 REPLIES 2
jab1
Legend
Posts: 17,067
Thanks: 5,464
Fixes: 254
Registered: ‎24-02-2012

Re: Broadband not working

You may have a BT/OR network issue. Try entering your phone number here: https://status.zen.co.uk/broadband/ and see if it shows any known issues.

John
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Broadband not working

Hiya @Scott69, thanks for getting in touch on our forums. I'm really sorry that your broadband went down yesterday and for the impact this had!

 

I've had a check and can see the connection returned earlier today, Is the connection looking all good from you side? 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team