Broadband not working

[#1]

I moved house and my broadband was supposed to be activated yesterday. Advised today there is a fault! I need an update asap. I work from home and need beoadband asap. Please arrange to send an engineer

[#2]

Apologies for the inconvenience caused here @Claresimner1011

As you're aware, a fault has now been raised with Openreach to get this matter resolved, we're hoping to have you back up and running by the end of the day tomorrow.

Feel free to reach out if you have any further issues and we'll be more than happy to help.