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Broadband not working this morning

FIXED
map1984
Dabbler
Posts: 13
Thanks: 2
Fixes: 1
Registered: ‎13-08-2018

Broadband not working this morning

Hi, it's of course very cold weather today, and my broadband seems to have gone off overnight, and won't reconnect.
I text a plusnet phone number ending 121 with "HELP" that is supposed to test the line, but it hasn't replied with anything at all.
Not sure what to do? Thanks for any help
2 REPLIES 2
map1984
Dabbler
Posts: 13
Thanks: 2
Fixes: 1
Registered: ‎13-08-2018

Re: Broadband not working this morning

Fix
Update:The plusnet bot has just text back
map1984
Dabbler
Posts: 13
Thanks: 2
Fixes: 1
Registered: ‎13-08-2018

Re: Broadband not working this morning

Fault in my local area apparently, sorry for all the seperate posts, can't find an edit button!