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Broadband not connected

Posts: 1
Registered: ‎09-11-2015

Broadband not connected

Hello, My phone line was installed on 6/11/15 but the broadband is still not working. I was told it would be working by midnight on Friday. I have gotten no response when I added a query to my question...
Plusnet Help Team
Plusnet Help Team
Posts: 13,661
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Broadband not connected

Hi there,
Sorry to see there's been a delay with the broadband order.
We were expecting the issue to have been resolved by now so we need to chase up our suppliers for an update.
I'll pick this up myself and make sure you get a response before the end of the day.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team