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Broadband light flashing help

FIXED
Melissabxx
Newbie
Posts: 2
Fixes: 1
Registered: 10-07-2017

Broadband light flashing help

Hi my internets not working for a few days now lights on router flashing I spoke too plusnet through live chat done all the things he said about troubleshooting butt. Couldn't check different router as don't have one was told to report fault but if it was router that was broken I'd be charged for engineer visit so should I go buy another router and see if that works or not n if so will any router be ok? I need it fixed asap for my kids thanks

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,153
Thanks: 864
Fixes: 212
Registered: 21-04-2017

Re: Broadband light flashing help

Hi there,

 

Sorry to hear you're unable to connect to the internet.

 

I've an alternative option for you. I've created this ticket on your account with more detail.

Let us know if you have any questions.

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Melissabxx
Newbie
Posts: 2
Fixes: 1
Registered: 10-07-2017

Re: Broadband light flashing help

Fix

I've just upgraded to fibre will need to wait for new router 

Plusnet Help Team
Plusnet Help Team
Posts: 4,153
Thanks: 864
Fixes: 212
Registered: 21-04-2017

Re: Broadband light flashing help

No problems, let us know how it goes.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team