Broadband light constantly flashing but no internet
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Broadband light constantly flashing but no internet
03-11-2018 7:38 AM
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Have tried running through all the fixes but no joy. Haven’t had an issue before and been really pleased with my service. Any advice please?
Thank you,
Nonny
Re: Broadband light constantly flashing but no internet
04-11-2018 3:52 PM
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Re: Broadband light constantly flashing but no internet
10-11-2018 12:07 PM
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I still have the same issue, no one has been round to fix it yet, although I did have one missed call from BT openreach on Wednesday but tried phoning back several times and no response!
Please could you help?
Nonny
Re: Broadband light constantly flashing but no internet
11-11-2018 2:26 PM
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Hi @Nonny_86,
I'm sorry to hear that this issue is still ongoing and that you were unable to get through to our suppliers when you tried to return their call.
I've checked your fault and our suppliers have advised that they have investigated externally but have been unable to determine the cause of the fault. They now wish to visit your property to carry out further testing from there.
Please can you reply to the ticket here with your availability for an engineer? If you drop us another message on here once you've done this, we'll pick this back up and get your engineer booked in for the earliest available suitable slot.
Re: Broadband light constantly flashing but no internet
11-11-2018 8:23 PM
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Thanks for your help, I have responded on ticket that I can only do Friday morning due to work.
Hopefully this will resolve the issue!
Thank you,
Nonny
Re: Broadband light constantly flashing but no internet
12-11-2018 1:21 PM
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