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Broadband keeps dropping out RG20

Jay6
Newbie
Posts: 1
Registered: ‎31-03-2020

Broadband keeps dropping out RG20

Help, the broadband keeps dropping out and it won’t stay for more than a few mins. I’m trying to work from home!
1 REPLY 1
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Broadband keeps dropping out RG20

Welcome to the forums.

 

I hope the situation has improved for you, but I wanted to check some further details in case it hasn't. Primarily, do you get an error message? Your connection looks good on Tuesday other than one drop late in the evening.

 

This makes me wonder if it's wifi, hence my question about error messages. Also, are you able to try a wired connection for testing?

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team