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Broadband just installed. How long until I have internet?

jezza1245
Newbie
Posts: 1
Registered: 22-09-2017

Broadband just installed. How long until I have internet?

Engineer came this morning and installed our broadband, we connected our router but the router has had no connection to the internet for the last 6 hours. (Orange light with flashing red broadband light).
How long until our broadband works?
Thanks for any help or suggestions!
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,751
Thanks: 105
Fixes: 32
Registered: 27-04-2007

Re: Broadband just installed. How long until I have internet?

Hi there, 

 

Unless this has already been sorted out it sounds like we might need to activate your account. 

 

Feel free to send me a private message with your username if you're still in need of help. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team