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Broadband issues

Karl922
Newbie
Posts: 5
Registered: 17-04-2013

Broadband issues

Hi, just wondering if anyone knows when my broadband will be set up, I've had an email stating it's all up and working as of the 17th, but the broadband light is just flashing on the modem. My phone works but there's nothing in regards to Internet.
I knew this house move would be a pain, it's been nearly 5 weeks so thought that would have been plenty of time for plus net to sort it. I'm having to do my work in an Internet cafe which isn't great for business....
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 531
Fixes: 205
Registered: 01-01-2012

Re: Broadband issues

Hi there
I'm just looking into this for you now and I'll be in touch shortly
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team