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Broadband has gone off

Hannahelhan
Newbie
Posts: 2
Registered: 30-07-2017

Broadband has gone off

Internet suddenly stopped working and no pages would load. Reset, checked all wires. Light gone back to blue but saying no internet.
3 REPLIES
Lig
Newbie
Posts: 1
Registered: 30-07-2017

Re: Broadband has gone off

Mine too. All morning trying to set it up. Brand new router, etc.. Not working even with green Internet light on.
Community Veteran
Posts: 4,762
Thanks: 1,050
Fixes: 27
Registered: 16-10-2014

Re: Broadband has gone off

@Hannahelhan, @Lig - There is an issue that Plusnet are aware of and it is being looked it just now.

 http://portal.plus.net/supportpages.html?a=2&support_action=messages&ispservice_id=adsldial

 

Hannahelhan
Newbie
Posts: 2
Registered: 30-07-2017

Re: Broadband has gone off

Ah great thanks