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Broadband has gone back to ADSL from 2+

aj007
Grafter
Posts: 114
Thanks: 4
Registered: ‎19-12-2012

Broadband has gone back to ADSL from 2+

Hi guys, about a month ago, we had  problem where our line was on a ADSL profile instead of 2+, which was rectified promptly!
After we upgraded to unlimited, it's gone back to ADSL. Any chance of getting it sorted?
Cheers  Smiley
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,766
Thanks: 268
Fixes: 78
Registered: ‎27-04-2007

Re: Broadband has gone back to ADSL from 2+

Hi there,
You're still on an ADSL2+ profile (6mb),  what's made you think that you're not?
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team