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Broadband dropping out constantly.

Anfield3000
Dabbler
Posts: 15
Thanks: 3
Registered: ‎25-01-2011

Broadband dropping out constantly.

Hello, ever since I upgraded my broadband, my connection has been dropping out a lot and the speeds are very low...... Can you check if something is wrong please Smiley

 

Username: Anfield3000

2 REPLIES 2
jab1
Legend
Posts: 17,255
Thanks: 5,553
Fixes: 258
Registered: ‎24-02-2012

Re: Broadband dropping out constantly.

@Anfield3000 Quickest way, apparently is to report a problem via: Report your broadband problem | Help | Plusnet 

If you don't get an answer within 15 or so minutes, or the bot says you don't have an issue, come back here and we may be able to offer further advice.

John
Anfield3000
Dabbler
Posts: 15
Thanks: 3
Registered: ‎25-01-2011

Re: Broadband dropping out constantly.

Thank you for the link, the bot says it found a problem on plusnets end and they will get an engineer to look into it.