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Broadband dropping connection randomly, lasts a few minutes each time

Shumaa1
Newbie
Posts: 2
Registered: 11-12-2017

Broadband dropping connection randomly, lasts a few minutes each time

Hi, 

 

For the past 2-3 days my connection has been dropping randomly. Sometimes it's multiple times an hour, sometimes once every few hours, but it keeps happening. The dropouts last a few minutes each and then reconnect.

Would appreciate help/advice on this.

 

 

Error Log Dump:

 

 

  2017-12-11 21:55:19 DSL Notice xDSL Enter Showtime!!

2 2017-12-11 21:55:05 DSL Notice xDSL Training!!

3 2017-12-11 21:54:59 DSL Notice xDSL Handshake!!

4 2017-12-11 21:54:56 DSL Notice xDSL Ready!!

5 2017-12-11 21:54:52 DSL Notice xDSL Leave Showtime!!

6 2017-12-11 21:54:44 DSL Notice xDSL Training!!

7 2017-12-11 21:54:38 PPP Error ppp1

8 2017-12-11 21:54:38 PPP Error ppp1 User request

9 2017-12-11 21:54:32 DSL Notice xDSL Handshake!!

10 2017-12-11 21:54:29 DSL Notice xDSL Ready!!

11 2017-12-11 21:54:27 PPP Warning ppp1 LCP down

12 2017-12-11 21:54:27 PPP Error ppp1 LCP down

13 2017-12-11 21:54:27 PPP Error ppp1 User request

14 2017-12-11 21:54:25 DSL Notice xDSL Leave Showtime!!

15 2017-12-11 21:54:24 DSL Notice xDSL Leave Showtime!!

16 2017-12-11 21:40:55 DHCPD Notice Send ACK to 192.168.1.100

17 2017-12-11 21:40:55 DHCPD Notice Recv REQUEST from E8:50:8B:B2:FF:54

18 2017-12-11 21:40:55 DHCPD Notice Send OFFER with ip 192.168.1.100

19 2017-12-11 21:40:55 DHCPD Notice Recv DISCOVER from E8:50:8B:B2:FF:54

20 2017-12-11 21:36:05 DHCPD Notice Send ACK to 192.168.1.104

21 2017-12-11 21:36:05 DHCPD Notice Recv REQUEST from 6C:56:97:41:C6:93

22 2017-12-11 21:36:03 DSL Notice xDSL Enter Showtime!!

23 2017-12-11 21:35:49 DSL Notice xDSL Training!!

24 2017-12-11 21:35:43 DSL Notice xDSL Handshake!!

25 2017-12-11 21:35:40 DSL Notice xDSL Ready!!

26 2017-12-11 21:35:37 DSL Notice xDSL Leave Showtime!!

27 2017-12-11 21:35:29 DSL Notice xDSL Training!!

28 2017-12-11 21:35:24 PPP Error ppp1

29 2017-12-11 21:35:24 PPP Error ppp1 User request

30 2017-12-11 21:35:16 DSL Notice xDSL Handshake!!

31 2017-12-11 21:35:13 DSL Notice xDSL Ready!!

32 2017-12-11 21:35:13 PPP Warning ppp1 LCP down

33 2017-12-11 21:35:13 PPP Error ppp1 LCP down

34 2017-12-11 21:35:13 PPP Error ppp1 User request

35 2017-12-11 21:35:10 DSL Notice xDSL Leave Showtime!!

36 2017-12-11 21:35:10 DSL Notice xDSL Leave Showtime!!

37 2017-12-11 21:25:45 DHCPD Notice Send ACK to 192.168.1.104

38 2017-12-11 21:25:45 DHCPD Notice Recv REQUEST from 6C:56:97:41:C6:93

39 2017-12-11 21:25:33 DSL Notice xDSL Enter Showtime!!

40 2017-12-11 21:25:19 DSL Notice xDSL Training!!

41 2017-12-11 21:25:13 DSL Notice xDSL Handshake!!

42 2017-12-11 21:25:10 DSL Notice xDSL Ready!!

43 2017-12-11 21:25:06 DSL Notice xDSL Leave Showtime!!

44 2017-12-11 21:24:53 DSL Notice xDSL Training!!

45 2017-12-11 21:24:53 PPP Error ppp1

46 2017-12-11 21:24:53 PPP Error ppp1 User request

47 2017-12-11 21:24:46 DSL Notice xDSL Handshake!!

48 2017-12-11 21:24:43 DSL Notice xDSL Ready!!

49 2017-12-11 21:24:42 PPP Warning ppp1 LCP down

50 2017-12-11 21:24:42 PPP Error ppp1 LCP down

51 2017-12-11 21:24:42 PPP Error ppp1 User request

52 2017-12-11 21:24:40 DSL Notice xDSL Leave Showtime!!

53 2017-12-11 21:24:39 DSL Notice xDSL Leave Showtime!!

54 2017-12-11 19:46:53 DHCPD Notice Send ACK to 192.168.1.100

55 2017-12-11 19:46:53 DHCPD Notice Recv REQUEST from E8:50:8B:B2:FF:54

56 2017-12-11 19:46:53 DHCPD Notice Send OFFER with ip 192.168.1.100

57 2017-12-11 19:46:53 DHCPD Notice Recv DISCOVER from E8:50:8B:B2:FF:54

58 2017-12-11 19:38:13 DHCPD Notice Send ACK to 192.168.1.104

59 2017-12-11 19:38:13 DHCPD Notice Recv REQUEST from 6C:56:97:41:C6:93

60 2017-12-11 19:37:24 DSL Notice xDSL Enter Showtime!!

61 2017-12-11 19:37:10 DSL Notice xDSL Training!!

62 2017-12-11 19:37:04 DSL Notice xDSL Handshake!!

63 2017-12-11 19:37:01 DSL Notice xDSL Ready!!

64 2017-12-11 19:36:58 DSL Notice xDSL Leave Showtime!!

65 2017-12-11 19:36:47 DSL Notice xDSL Training!!

66 2017-12-11 19:36:47 DSL Notice xDSL Handshake!!

67 2017-12-11 19:36:42 PPP Error ppp1

68 2017-12-11 19:36:42 PPP Error ppp1 User request

69 2017-12-11 19:36:34 DSL Notice xDSL Ready!!

70 2017-12-11 19:36:31 DSL Notice xDSL Leave Showtime!!

71 2017-12-11 19:36:31 PPP Warning ppp1 LCP down

72 2017-12-11 19:36:31 PPP Error ppp1 LCP down

73 2017-12-11 19:36:31 PPP Error ppp1 User request

74 2017-12-11 19:36:30 DSL Notice xDSL Leave Showtime!!

 

2 REPLIES
Shumaa1
Newbie
Posts: 2
Registered: 11-12-2017

Re: Broadband dropping connection randomly, lasts a few minutes each time

Fixed the formatting of the error log so it's readable

Plusnet Help Team
Plusnet Help Team
Posts: 7,804
Thanks: 2,294
Fixes: 385
Registered: 21-04-2017

Re: Broadband dropping connection randomly, lasts a few minutes each time

Hi there. I'm sorry to hear you're experiencing connection problems.

It looks like you've contacted our support team and we've made a change to your line settings to try to help the stability. If you continue to experience problems, I'd head on over to http://faults.plus.net to report the fault to us.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team