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Broadband dropped out 4 times

beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

Broadband dropped out 4 times

My broadband has dropped out 4 times tonight.
I have reconnected but my speed is a quarter of what it was
It was 5.5 and is now 2
Tested on speed test website
I had the new technicolor router last week and it has been fine up until tonight.
Any ideas ?
Thanks
7 REPLIES
Velocity
Grafter
Posts: 40
Registered: ‎10-01-2013

Re: Broadband dropped out 4 times

mine just dropped out and quickly reconnected  Shocked
happened a couple of days ago exactly the same  Shocked

[font=Verdana]IP Profile for your line is - 77.44 Mbps[/font]
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Broadband dropped out 4 times

Hi beaky32,
I've checked your connection and it's still syncing at the same rate as it has been. Are you connecting wired or wireless?
@Velocity, Are you using a wired or wireless connection?
Highlighted
beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

Re: Broadband dropped out 4 times

I am connected through homeplugs hardwired to my router ?
My laptop is connected wirelessly.
Speed was great before but has disconnected 4 times last night, also keep sgoing back to login screen of router which tells me that the password I am entering is wrong ?
It played up all last night .
BTW I would kill for the speeds above..lucky so and so....Will Fibre ever make it to our little village in Wales I wonder ?Huh
Once again thanks for your help !!
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Broadband dropped out 4 times

Are you getting the same speeds through a wireless and hardwired connection?
beaky32
Grafter
Posts: 46
Registered: ‎10-09-2010

Re: Broadband dropped out 4 times

Seems to be back to 6 meg now...and no dropout today !!
Will keep an eye on it !!
Thanks for your help so far
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Broadband dropped out 4 times

No worries, let us know if anything changes.
Velocity
Grafter
Posts: 40
Registered: ‎10-01-2013

Re: Broadband dropped out 4 times

Quote from: chrispurvey
Hi beaky32,
I've checked your connection and it's still syncing at the same rate as it has been. Are you connecting wired or wireless?
@Velocity, Are you using a wired or wireless connection?

Was using wireless, but have now sorted the problem with a LAN connection, so I am wired now
thanks