Broadband dropped from 40Mb to 1Mb
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Broadband dropped from 40Mb to 1Mb
03-02-2014 6:01 PM
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I'm a fibre customer and have seen a massive drop over the last few days, have a ticket open with plusnet as well it's always good to ask around.
speed for the last few days has shown the below
I have used the bt speedtest as well twice so far and it shows roughly the same as below for both
Download speedachieved during the test was - 1.2 Mbps
For your connection, the acceptable range of speedsis 31.59 Mbps-39.49 Mbps .
Additional Information:
IP Profile for your line is - 39.49 Mbps
Upload speed achieved during the test was - 0.01Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Am I missing something my end or does that look wrong? This was by ethernet connect by the way
Edit: also used multiple machines in the house to make sure it wasn't on the fritz but they all came back the same.
Re: Broadband dropped from 40Mb to 1Mb
03-02-2014 6:35 PM
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Re: Broadband dropped from 40Mb to 1Mb
03-02-2014 6:40 PM
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Quote from: thesawdust try a gateway hop, i was on a gateway (ptn-ag01) this morning giving me really poor speeds (1-5mb)
God damn son you hit the mark, much obliged.
Re: Broadband dropped from 40Mb to 1Mb
03-02-2014 6:47 PM
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Also, by any chance did you know what gateway you was connected to prior to the hop?
Re: Broadband dropped from 40Mb to 1Mb
03-02-2014 6:53 PM
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Re: Broadband dropped from 40Mb to 1Mb
03-02-2014 9:09 PM
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Re: Broadband dropped from 40Mb to 1Mb
03-02-2014 9:36 PM
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Ex-Broadband Service Manager
Re: Broadband dropped from 40Mb to 1Mb
03-02-2014 9:43 PM
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Re: Broadband dropped from 40Mb to 1Mb
04-02-2014 12:16 AM
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Thanks
Re: Broadband dropped from 40Mb to 1Mb
04-02-2014 12:28 AM
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Re: Broadband dropped from 40Mb to 1Mb
04-02-2014 9:16 AM
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Re: Broadband dropped from 40Mb to 1Mb
04-02-2014 9:52 AM
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Ex-Broadband Service Manager
Re: Broadband dropped from 40Mb to 1Mb
04-02-2014 7:33 PM
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Quote from: Kelly What exchanges are you on?
I am on the nuneaton exchange
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