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Broadband down

booboo
Newbie
Posts: 1
Registered: 15-08-2012

Broadband down

Hi,
I've lost connection to my broadband service. Happened yesterday and although I've just raised a ticket wondered if anyone else is having any similar problems? It started with very slow speeds on Sunday and finally gave up the ghost Monday night. So no connection and no it is NOT a router issue :-)
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Broadband down

There are a large number of 3, 4 or 5 second connections showing on your line.

I'd suggest giving our support team a call on 0800 432 0200, or visiting https://faults.plus.net ; to get this into our faults team to investigate.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff