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Broadband down

Sselby123
Grafter
Posts: 42
Thanks: 8
Registered: ‎02-01-2022

Broadband down

Broadband has just completely down this morning is there a reason why do you know? I see down detector show a few people in the same boat
24 REPLIES 24
Simba42
Newbie
Posts: 1
Thanks: 3
Registered: ‎16-09-2022

Re: Broadband down

Same boat here.. 

and https://plusnet.servicestatus.net/ seems to be down too.. so you can't check service status

Champnet
Aspiring Hero
Posts: 2,748
Thanks: 1,039
Fixes: 13
Registered: ‎25-07-2007

Re: Broadband down

We had the same problem but all working now. Suspect it was either a DNS slow response problem or exceptionally high Internet traffic.

RichT
Grafter
Posts: 34
Thanks: 10
Registered: ‎07-02-2020

Re: Broadband down

I see several thousand people have reported complete breakdown of PlusNet services on DownDetector.
Sselby123
Grafter
Posts: 42
Thanks: 8
Registered: ‎02-01-2022

Re: Broadband down

I'm still down
flip1
Newbie
Posts: 1
Thanks: 1
Registered: ‎16-09-2022

Re: Broadband down

We are down too - blue light on but no service 😡 seems like a problem for many
bengutt
Dabbler
Posts: 10
Thanks: 4
Registered: ‎16-09-2022

Re: Broadband down

I'm still down too. Looks like a dhcp issue as my router is connecting but it has been given a private 10. Address.
jamesgibby
Hooked
Posts: 8
Thanks: 4
Registered: ‎30-06-2022

Re: Broadband down

Down too, would be nice if Plusnet communicated why and a likely ETA for a fix.
Bucketinabag
Grafter
Posts: 25
Thanks: 2
Registered: ‎26-12-2021

Re: Broadband down

Yeah, some communication would be nice! Still down here too
Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: Broadband down

Seen a couple of threads on this .. I will check my PlusNet connection a bit later.

Any noise on the landline?

Just wondering if it could be congestion as the networks may be busy at the moment.
Sselby123
Grafter
Posts: 42
Thanks: 8
Registered: ‎02-01-2022

Re: Broadband down

Land line absolutely fine, no noise. Broadband just cut out and hasn't returned since like probably a lot of others
Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: Broadband down

Ok I am wondering if there is a major outage and you all live in a similar area.

I don't think there is a problem with our connection or I'll hear about it. Sorry that sounds arrogant and rude, I don't mean it to come across that way.
Sselby123
Grafter
Posts: 42
Thanks: 8
Registered: ‎02-01-2022

Re: Broadband down

I'm Devon and a few people in my are haven't got Internet either, it looks like a major outage. Down detector has thousands of reports all over the uk
Sselby123
Grafter
Posts: 42
Thanks: 8
Registered: ‎02-01-2022

Re: Broadband down

I have a ip address 10 which isn't right
jamesgibby
Hooked
Posts: 8
Thanks: 4
Registered: ‎30-06-2022

Re: Broadband down

Norwich, work I IT, normally work from home fortunately on holiday today.
Line is fine used the Plusnet text service and it texted back.
Have a high quality router which was working fine then the internet went down. Not come back up since.
Restarted the router multiple times, pretty sure it is a Plusnet outage of some sort