Since the storm Tuesday evening through to Wednesday am our broadband has been on a solid red light. We are in Fk14 area. We have checked and phone line ok, cables ok, multiple resets, unplugged, factory reset but nothing working. Get a green light then blue for about 5 to 10 secs then goes back to red. can anyone confirm if this A broadband outage for this area or whether our modem was possibly damaged due to storm? Trying to work from home but near impossible without broadband. Trying to be patient but 3 days and unable to get through to Plusnet. Thanks for any advice.
