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Broadband down in Castlefield Manchester

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Newbie
‎09-12-2023 2:32 PM
‎09-12-2023 2:32 PM
Solved!

Broadband down in Castlefield Manchester

Hi my postcode is M15 4LG. My broadband has been down since about 4am last night. The diagnostics bot keeps saying it is a network issue in my area and it should be fixed in 4 hours, which it hasn’t been. Please can I have a more detailed update about what’s going on?
Thanks, Alex
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4 REPLIES 4
jab1
The Full Monty
‎09-12-2023 2:35 PM
‎09-12-2023 2:35 PM

Re: Broadband down in Castlefield Manchester

Message contains a hyperlink

@leftblank Try putting your full phone number in here: https://status.zen.co.uk/broadband/ , and see if it gives any further information.

John
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leftblank
Newbie
‎09-12-2023 2:42 PM
‎09-12-2023 2:42 PM

Re: Broadband down in Castlefield Manchester

Hi John,
No faults are being reported there when I put in my landline number.
Thanks, Alex
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jab1
The Full Monty
‎09-12-2023 2:47 PM
‎09-12-2023 2:47 PM

Re: Broadband down in Castlefield Manchester

Very strange - that is a direct kink to the BT/OpenReach faults reporting system. Sorry it didn't work, but there again, the bot is not that reliable either.

John
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leftblank
Newbie
‎09-12-2023 2:59 PM
‎09-12-2023 2:59 PM
Solution

Re: Broadband down in Castlefield Manchester

It seems to be back online now! Thanks for your help