Broadband cuts of whilst on phone
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Broadband cuts of whilst on phone
06-01-2012 11:34 PM
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Re: Broadband cuts of whilst on phone
07-01-2012 12:06 AM
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Home wiring, or a problem at the cabinet / exchange.
Re: Broadband cuts of whilst on phone
07-01-2012 12:23 AM
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Re: Broadband cuts of whilst on phone
07-01-2012 1:03 AM
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Do you hear any crackling or pops when using the phone or if you run a quiet line test by calling 17070 (option 2)?
Re: Broadband cuts of whilst on phone
07-01-2012 5:07 PM
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Re: Broadband cuts of whilst on phone
07-01-2012 6:18 PM
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Re: Broadband cuts of whilst on phone
07-01-2012 7:34 PM
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Re: Broadband cuts of whilst on phone
07-01-2012 10:14 PM
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I would strongly reccomend giving our support team a call who could run a check on the line to see if anything pops up. I would do this myself but I am out of office until monday.
Re: Broadband cuts of whilst on phone
08-01-2012 1:50 PM
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Quote from: mccoll2u yeah its still the same in the test socket in fact i was getting faint music it through it earlier so much so i could name the song so i guess that must be radio
Sounds like your master socket is incorrectly wired, could be that an extension is wired to the input side of the master rather than the isolated side.
Re: Broadband cuts of whilst on phone
08-01-2012 5:15 PM
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not screw terminals which are for BT use only.
http://www.telephonesuk.co.uk/images/large/NTE5_BT_rear.jpg
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