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Broadband contract renewal, slower speed

Jonathan1321
Newbie
Posts: 1
Thanks: 1
Registered: 4 weeks ago

Broadband contract renewal, slower speed

I have just renewed my contract with Plusnet, It has always been stable at 72-80mb but since renewal of my contract my speed has dropped to 42-50mb.

Any ideas why?
1 REPLY 1
James30
Plusnet Help Team
Plusnet Help Team
Posts: 442
Thanks: 149
Fixes: 28
Registered: ‎19-04-2023

Re: Broadband contract renewal, slower speed

Hmm that's strange, I've run some tests here and see it's connecting at 80 Mbps, Are you running a speed test on a wired device or wireless as I'm thinking the issue is WIFI related?

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team