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Broadband contract - plusnet added 6 weeks on. wth?!

nevkimbers
Newbie
Posts: 2
Registered: ‎07-04-2022

Broadband contract - plusnet added 6 weeks on. wth?!

Hi all,

Coming to the forums as despite messaging plus net over messenger 2 days ago i’ve had zero response.

I want to get out after price hikes.

My broadband was activated on 20th Dec 2021 on an 18 month contract, yet Plusnet are claiming my contract started on 1st Feb 2022 so will run to 31st July this year.

Anyone else had this issue? Basically pulled a contract start date from thin air & getting an extra 6 weeks out of me.
1 REPLY 1
dvorak
Moderator
Moderator
Posts: 29,496
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Broadband contract - plusnet added 6 weeks on. wth?!


Moderators Note


This topic has been moved from Broadband to My Account / Billing

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