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Broadband connection

fox65
Dabbler
Posts: 16
Registered: 06-09-2009

Broadband connection

Hi, since moving house a few months ago I lose my broadband connection every few days, it comes back quiet quickly but it's something I did not get at my last address. It's more a pain rather then a major problem but would be nice for it not to happen, I am on standard broadband . A little help from a nice plusnet staff member please !
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Broadband connection

Hi fox65,
I'm sorry to hear of the issues you're having here. I've made some changes to the settings on your line which I think should help keep the lien stable for you.
Can you let us know if you continue to have problems?
Chris Pettitt
Cloud Environments Engineer
fox65
Dabbler
Posts: 16
Registered: 06-09-2009

Re: Broadband connection

I can and many thanks for your help.