Broadband and phone fault

[#1]

@Gandalf , I can confirm that the engineer visited today and found a cable fault in the street caused by water ingress into a number of connections to various properties, including ours. This has been fixed and so far everything looks good.

Thank you once again for your help to get this sorted out quickly.

[#2]

Glad to see that! And thanks for the update. 

No problem at all, let me know if there's anything else you'd need help with.