Broadband and mobile

fatimab06 · ‎11-07-2023

My broadband and house phone has stopped working and it’s been like this for a couple days and I want to cancel my contract as this is recurring issue

MisterW · ‎30-07-2007

Have you reported the fault ? https://www.plus.net/help/report-a-problem/

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

willcutforth · ‎27-11-2020

@fatimab06 I can see the bot has found the fault and it looks to be an external fault. The team will be in touch soon.

If this post resolved your issue please click the 'This fixed my problem' button

Will Cutforth
Plusnet Help Team

Broadband and mobile

Broadband and mobile

Re: Broadband and mobile

Re: Broadband and mobile