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Broadband acvtivation question

lainep
Newbie
Posts: 6
Registered: ‎17-02-2014

Broadband acvtivation question

My scheduled date for broadband activation is tomorrow (25th Feb), however I thought I would plug in my modem today just to check and......
I have a green solid broadband light! The internet light however is red.
Does this mean that broadband has been activated early, if so what now needs to happen?Huh
2 REPLIES 2
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Broadband acvtivation question

If one of the Digital Care guys spots this they might, if possible activate your account early Smiley
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Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Broadband acvtivation question

That should kick in for you within the next 1-2 minutes Smiley