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Broadband activation

Dicat
Newbie
Posts: 1
Registered: ‎28-09-2018

Broadband activation

Hi,
The engineer fitted my phone line on Monday 24th September about lunchtime and advised me broadband would be activated anytime and as yet I am still without broadband. Is there a fault ? Or is this normally to wait this long ?

Thanks
Dicat
1 REPLY 1
Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Broadband activation

Hello @Dicat

 

I have checked the status of your broadband order and sent you a detailed email in regards to this. You can view this on your members portal by Clicking Here

 

Please let me know if there is anything else I can do to assist you.