Hello, I was last billed on the 6th of septermber, i have been a plus net customer for over a year now and had no problems, it is a great service. In the past i have noticed my peek usage is used up extremly quickly even tho all i do is use Xbox Live and browse the net, i try to keep downloading away from peek time. In the past i have ignored this, but now that i have 8mb and i am still being restricted this early into the billing month, it is begining to get on my nerves.
Another point i would like to make, is that i was actualy away from home at the begining of the billing month and i did not return till a week ago. My Computer was turned off during this time, though my router was still active, i understand background noise can cause some usage, but only a few KB, not GB's.
I have used nearly 5Gb in a week during peek time, and i cannot belive playing a game for a few hours a night can rack up that amount of usage in such a short time.
Something else i would like to make note of, is that now i am on 8mb, i still get restricted to a rediculous speed meening playing on xbox live is extremly 'laggy' and i drop from matches allot.
Is there any reason i get restricted this amount, and what reason would i be using this amount of usage in such a short time. Keeping in mind nothing should have been downloaded for the first 5-7 days of the month.
Thanks in advance,
Cheers.
