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Broadband Speed

AMM
Newbie
Posts: 1
Registered: 05-03-2018

Broadband Speed

I'm currently only getting 1.2Mbps on our Plusnet Broadband :-( See the link below to the speed check results.

Pleas can you contact me to let me know how this will be addressed.

Many thanks

 

https://gigaclear.speedtestcustom.com/result/05850a80-20b3-11e8-ad77-1bc1d3ffb4f2

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 6,346
Thanks: 1,724
Fixes: 325
Registered: 21-04-2017

Re: Broadband Speed

Welcome to the community forums.

Sorry to hear you're having speed problems.

 

It looks like you've contacted us last night and we've reset your line. How have things been since then?

Our tests are showing your router in sync at 3.5mbps which is within expectations for your line.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team