Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Broadband Speed
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Broadband Speed
- « Previous
-
- 1
- 2
- Next »
Re: Broadband Speed
12-09-2015 9:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unfortunately, if the banding is removed, it's likely to get automatically banded again, if nothing has changed and whatever caused it to be banded the first time is still ongoing. I guess they'll be reluctant to removed the banding while the Indicative Line Quality remains Red.
Plusnet staff are usually more active on these forums than they've been for the last couple of days, at least during office hours.
Plusnet staff are usually more active on these forums than they've been for the last couple of days, at least during office hours.
Message 16 of 18
(414 Views)
Re: Broadband Speed
14-09-2015 11:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Boooooo, I have gone from 21Mb to 0.5Mb

Message 17 of 18
(414 Views)
Re: Broadband Speed
14-09-2015 1:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Finally got a response from the faults team, and it is apparently due to the wiring in my property. Only problem is, there is no extra wiring in my property, I have a BT master socket and NO extensions, so, go figure!
Maybe the socket has become faulty since switching over, or my wife has had a couple of phone extensions put in without me knowing, I will need to check when I get home
On the plus side, someone is at least looking into it which is novel.
Maybe the socket has become faulty since switching over, or my wife has had a couple of phone extensions put in without me knowing, I will need to check when I get home

On the plus side, someone is at least looking into it which is novel.
Message 18 of 18
(414 Views)
- « Previous
-
- 1
- 2
- Next »
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page