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Broadband Speed and Router

rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Broadband Speed and Router

Looks like packet loss went down over night just fraction. But speed still not there
http://www.speedtest.net/my-result/i/778090693
picbits
Rising Star
Posts: 3,432
Thanks: 23
Registered: ‎18-01-2013

Re: Broadband Speed and Router

Info on how to get your router stats is in the sticky at the top of this forum Smiley
http://community.plus.net/forum/index.php/topic,96155.0.html
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Broadband Speed and Router

If it was a line fault, you would normally expect to see the same consistent packet loss throughout the day. But this is not always the case.
Are you running the speed test wired or wirelessly?
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Broadband Speed and Router

Done them both ways. But all that packet loss is not good
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Broadband Speed and Router

Yep, it's not good or normal.
Are you still on the Hope exchange (SLHO)?
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Broadband Speed and Router

Yeah I am
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Broadband Speed and Router

FED UP WITH PLUS NET
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Broadband Speed and Router

Sorry to hear the issues are ongoing
I'm just looking into this for you now
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Broadband Speed and Router

OMG no Internet at all now Sad
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Broadband Speed and Router

Well after posting that I am not back alive not checked speed yet thou
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Broadband Speed and Router

Matthew I have replied to your ticket
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Broadband Speed and Router

Thank you
I'll get that looked into now
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Broadband Speed and Router

Replied again and hopefully we can get somewhere now Smiley
Thank you matthew for taking this matter into your own hand to help us out..
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Broadband Speed and Router

Just got home guess what no
Internet at all now Sad
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Broadband Speed and Router

Odd back alive again